Jeffery Reich

Brand Communications

Jeffery Reich

Case Study

Transformation Blueprint: Integrating digital successes into a global knowledge base

Transformation Blueprint: Integrating digital successes into a global knowledge base

Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.
Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.

Jeffery Reich

Brand Communications

Jeffery Reich

Brand Communications

At a Glance

At a Glance

At a Glance

I helped a leading, global provider of enterprise software build a repository of transformation case studies—synthesizing complex success stories into a structured blueprint for future engagements.

I helped a leading, global provider of enterprise software build a repository of transformation case studies—synthesizing complex success stories into a structured blueprint for future engagements.

I helped a leading, global provider of enterprise software build a repository of transformation case studies—synthesizing complex success stories into a structured blueprint for future engagements.

Scope:
Scope:

Global repository of business transformation case studies

Markets:
Markets:

Europe, North America, APAC

Sector:
Sector:

Digital Transformation

Impact:
Impact:

Integrated storytelling, accelerated adoption, transformation blueprint

Case Study

Case Study

Case Study

The Challenge

The consulting arm was delivering complex, high-value transformations across industries worldwide. Yet without a systematic framework, success stories remained fragmented and underutilized.

  • No unified repository of business transformation knowledge

  • Case narratives inconsistent in format and depth

  • Executives lacked credible reference points for industry-specific digital change

  • Consultants had no standardized storytelling model

  • Valuable insights risked being lost instead of leveraged globally

The Solution

Working with the consulting leadership team, I designed and delivered a global editorial and knowledge framework to integrate success stories into a coherent repository.

  • Conducted executive interviews to capture authentic leadership perspectives

  • Synthesized technical detail into business-oriented narratives

  • Standardized the case study format (Challenge, Solution, Outcome) across industries

  • Built a global repository accessible to consulting teams worldwide

  • Positioned the repository as both a client adoption tool and an internal enablement platform

The Outcome

The repository became a cornerstone for demonstrating value and enabling adoption. It provided executives with credible proof points, consultants with a shared blueprint, and the organization with a long-term knowledge base.

  • Complex success stories synthesized into a consistent, actionable format

  • Stronger credibility with C-level audiences through authentic executive voices

  • Accelerated adoption by showcasing transformation outcomes

  • Institutional memory preserved for future engagements

  • A scalable model for how enterprise software consulting demonstrates impact