Jeffery Reich

Brand Communications

Jeffery Reich

Case Study

Healthcare Reimagined: Launching a unified brand for a global healthcare innovator

Healthcare Reimagined: Launching a unified brand for a global healthcare innovator

Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.
Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.

Jeffery Reich

Brand Communications

Jeffery Reich

Brand Communications

At a Glance

At a Glance

At a Glance

Working with an agency partner, I concepted and wrote a global launch film to unveil a new name, brand identity, and purpose for one of the world’s largest pharmaceutical services organizations—transforming a corporate rebrand into a moment of shared pride and forward momentum.

Working with an agency partner, I concepted and wrote a global launch film to unveil a new name, brand identity, and purpose for one of the world’s largest pharmaceutical services organizations—transforming a corporate rebrand into a moment of shared pride and forward momentum.

Working with an agency partner, I concepted and wrote a global launch film to unveil a new name, brand identity, and purpose for one of the world’s largest pharmaceutical services organizations—transforming a corporate rebrand into a moment of shared pride and forward momentum.

Scope:
Scope:

Global brand identity launch film and supporting narrative development

Markets:
Markets:

Global (North America, Europe, APAC, LATAM)

Sector:
Sector:

Brand Storytelling

Impact:
Impact:

Unified global identity, emotional engagement, and alignment around purpose

Case Study

Case Study

Case Study

Introduction

The organization had evolved far beyond its origins as a U.S. distributor into a global healthcare partner operating across 75 countries. Yet its brand presence remained fragmented. The transition to a unified name and identity called for a compelling launch story—one that connected scale with purpose, and growth with humanity.

The Challenge

A name change of this magnitude—spanning 40,000 employees and hundreds of subsidiaries—had to go beyond design. It needed meaning, emotion, and narrative cohesion. The film had to signal transformation, capture the company’s purpose of creating healthier futures, and align with its redefined brand attributes of confidence, collaboration, and care.

  • Create a unifying narrative for a complex, multinational organization

  • Balance factual credibility with emotional storytelling

  • Introduce a new name with clarity and resonance

  • Align script tone with the new visual identity and purpose statement

  • Inspire employees while assuring customers and investors of continuity

The Solution

Partnering with a leading brand agency, I developed the creative concept and wrote the master script for the global brand reveal video and related communication assets. Drawing from strategic documents including the “Pathfinder” brand platform and new value proposition, the film positioned the company as an enabler of progress and trust in healthcare.

  • Developed three creative routes, from emotional anthem to corporate narrative

  • Unified brand themes under the new name and tagline (“Healthier futures at our core”)

  • Authored the 90–120 second film script introducing the new identity and logo

  • Created supporting copy for internal communications, naming rollout, and media kits

  • Built tone alignment between the film, presentation decks, and live reveal events

The Outcome

The resulting film launched the company’s new identity worldwide—introducing a name rooted in “center” and “core,” symbolizing the company’s purpose-driven foundation. The campaign successfully humanized a corporate transition, making it a story of connection, confidence, and care.

  • Successfully launched a new global brand and identity across 75 countries

  • Unified corporate, employee, and investor audiences behind a single name

  • Elevated the internal launch into an emotional milestone for global teams

  • Established the storytelling framework for subsequent brand campaigns

  • Strengthened the company’s positioning as a purpose-led global healthcare partner