Jeffery Reich

Brand Communications

Jeffery Reich

Case Study

Financial Markets: Redefining a trusted brand for a new era of electronic trading

Financial Markets: Redefining a trusted brand for a new era of electronic trading

Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.
Person wearing a blue puffer jacket and red backpack standing in front of a light blue building on a city street.

Jeffery Reich

Brand Communications

Jeffery Reich

Brand Communications

At a Glance

At a Glance

At a Glance

A leading global market operator partnered with us to refresh its brand and launch a campaign uniting high-tech innovation with human trust—translating complex finance into a confident story.

A leading global market operator partnered with us to refresh its brand and launch a campaign uniting high-tech innovation with human trust—translating complex finance into a confident story.

A leading global market operator partnered with us to refresh its brand and launch a campaign uniting high-tech innovation with human trust—translating complex finance into a confident story.

Scope:
Scope:

Global brand positioning and integrated campaign concept and copy development

Markets:
Markets:

Europe, Asia, North America

Sector:
Sector:

Brand Storytelling

Impact:
Impact:

Unified global messaging, renewed brand credibility, connection with institutional clients

Case Study

Case Study

Case Study

Introduction

For over two decades, the company has been a cornerstone of Europe’s financial infrastructure. But as competition intensified and new market entrants emerged, the brand needed to signal evolution without losing credibility. The task was to translate an intricate mix of trading, clearing, and risk management into a simple, powerful story that would resonate with global audiences.

The Challenge

The company’s legacy was rooted in reliability and engineering excellence. Yet its future depended on communicating agility, collaboration, and progressiveness—while avoiding the clichés of “speed” or “growth” that dominate the financial sector. The goal was to reposition the brand as a trusted architect of market integrity and liquidity.

  • Reconcile a high-tech trading identity with a collaborative clearing culture

  • Create a unified brand voice across three divisions and multiple countries

  • Avoid technical jargon and “profit-first” language in favor of partnership and trust

  • Develop a concept adaptable across asset classes, products, and regions

  • Balance institutional gravitas with a forward-looking, modern tone

The Solution

Partnering with a leading brand agency, I led creative concept development and authored the campaign content—from overarching theme to individual ad copy. Drawing on interviews, strategy decks, and customer insights, the campaign narrative framed the company as an architect of trusted markets: a brand that builds liquidity, efficiency, and integrity through innovation and collaboration.

  • Concepted and wrote three global campaign routes reflecting different brand dimensions

  • Defined tone, structure, and hierarchy for all creative executions

  • Wrote campaign headlines, body copy, and supporting materials across image, digital, and product levels

  • Ensured alignment with brand positioning: High Tech meets High Touch

  • Delivered narrative consistency across trading, clearing, and fixed-income messaging

The Outcome

The campaign clarified the company’s value proposition and strengthened its presence in an increasingly competitive landscape. By pairing precise language with an approachable tone, the new narrative elevated both the emotional and functional dimensions of the brand.

  • Unified corporate and divisional storytelling under one clear voice

  • Reinforced market leadership through a confident, humanized narrative

  • Supported internal alignment around shared brand values and messaging pillars

  • Established a flexible creative framework adaptable for future product launches

  • Enhanced visibility across global channels and investor communications